Ruth Cornhill's face lights up when she gets the chance to tell visitors that Carrington in Camden is a wonderful place to live.
The spritely 101-year-old has lived in Carrington for the past 10 years and is full of smiles when talking about her "home".
"I like living here and I love all the nurses," the happy centenarian said on Monday of the aged care village located on Werombi Road.
Her enthusiasm for the village, its facilities and staff makes CEO Raad Richards smile.
He was smiling last week too when Carrington was named Best Aged Care Organisation in NSW at a prestigious industry awards night.
Carrington won the Leading Age Services Australia Best Organisation award for its "leadership and innovation excellence".
"We won this award because of our care philosophy," Mr Richards said. "It's what set us apart. We are all about individualised care tailored to the needs of each resident.
Mr Richards praised staff for ensuring a "great culture" existed within the Carrington community.
Teamwork, respect, engagement with residents, families and the wider community are very important here," Mr Richards said.
"This award is recognition for staff who are committed and dedicated to provision of high level quality care."
Mr Richards said the award was particularly meaningful given the Aged Care Royal Commission, and its brief to investigate poor care standards in nursing homes, as well as complaints about elderly residents being abused.
"The horror stories we are hearing are very disturbing, they are not helping the reputation of our industry and are hurting the majority of staff who work extremely hard to provide quality care," Mr Richards said.
"It's not acceptable to have third or fourth rate facilities. Such places need to examine the internal culture of their organisations."
Mr Richards said Carrington staff strived continuously to improve services and care at the village. "We intend to remain at the forefront of the industry and set the bar for quality care,'' he said.
Carrington Village is home to almost 1100 people who live independently in retirement homes or in full residential care units amidst picturesque grounds.
Carrington will be a finalist at LASA's National Awards in October.
We are all about individualised care. It's what sets us apart.Raad Richards