+60d ago

Home Lending Enquiries Officer


Base pay $30 - $34/hr
Temporary Standard/Business Hours
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Full job description
Reputable Top 4 Bank | Fantastic Career Progression Opportunities Full Time Hours - Temporary to Permanent Opportunity South Melbourne Location
Your new company

As an industry leader in Financial Services, this Top 4 Bank has a strong presence across 34 markets, focusing on core markets within Australia and New Zealand. With their head office located in Melbourne, you will be joining a business that are committed to attracting and retaining the best, by offering a genuine career path into a world of opportunities.

Your new role
Reporting to your team leader, you will be working in an inbound call centre environment for basic Home Lending enquiries. Your responsibility will be to speak to customers who want to start a Home Loan application, refinance or top up their Home Loan. You will have quality conversations with customers to determine their enquiry and then transfer them to branch staff, mobile lenders, mortgage brokers or other relevant teams - all while providing an exceptional customer service experience.

What you'll need to succeed
You will have a genuine passion for providing first class customer service. You will be able to listen to the customer's needs whilst operating various systems at one time. Exceptional communication skills is key along with the desire to work towards individual targets and team goals.

What you'll get in return
To begin with you will work through a 3 week full time, industry-leading training program with ongoing coaching and support. This is a great opportunity for career progression, within a company that promotes a diverse work force.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Tasha.Goonting@hays.com.au

LHS 297508 #2530599

Pay comparison
Market average based on all Mortgages & Loans jobs in Australia
Base pay range
$30 - $34/hr
Market average
$19 - $31/hr
60 jobs
$31 - $42/hr
608 jobs
$42 - $53/hr
595 jobs
$53 - $65/hr
11 jobs
$65 - $76/hr
13 jobs
$76 - $506/hr
11 jobs
Market average

Job details
Date posted
2 Sep 2021
Banking, Superannuation & Finance
Mortgages & Loans
Base pay
$30 - $34/hr
Work type
Job mode
Standard/Business Hours

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