Customer Service Consultant - Hybrid Work

We are currently seeking an experienced and confident Customer Service Operator for an exciting permanent full-time opportunity with our client, a specialised telecommunications business based in Brisbane CBD.

The position will involve introducing and facilitating investor relations calls for a majority of ASX 200 listed companies, assisting in general troubleshooting and customer enquiries, as well as a range of administrative duties. You will be responsible for hosting 4 -5 calls per day, and each call will generally host 200+ audiences of investors, analysts, and media representatives from major news outlets.

To be successful in these positions, you will be expected to have:

• A calm and confident phone manner
• Proven experience in a customer focussed administrative position
• A mature mindset and ability to keep calm and professional under pressure
• Strong attention to detail and excellent communication skills
• Experience using Microsoft Office (including Word, Excel, and Outlook)

The working hours available are 8:30 am - 5:00 pm or 9:30 am - 6:00 pm, and hybrid working from home arrangements are on offer for staff who successfully complete 3 months of training.

Our client guarantees to give you the tools, resources, and support you need to set you up for success, including a generous salary and comprehensive training.

If you are looking for an opportunity to partner with a business that invests in its people and allows you to have creative freedom, then please APPLY NOW!

Alternatively, if you would like to discuss the position further, please contact Sophia on 1300 008 005.