+60d ago

Account Manager, National Security & Defence


Similar jobs pay $130k ~ $154k
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Job summary
There's never been a more exciting time to join Amazon!

Amazon is looking for a driven, entrepreneurial, and professional Business Development leader with a passion for problem solving to help accelerate customer and partner growth at eero.

eero’s mission is to provide every home worldwide with perfect connectivity and to do this we work closely with our retail, pro-install and telecommunications partners. Over the last decade, our homes have transformed and nearly all content and communication is now delivered over the internet. This shift has only accelerated with COVID-19 as people across the globe need fast and reliable WiFi to work, learn, and connect with family and friends. Having perfect internet connectivity in every corner of a home is more important than ever.

In this role, you will work in a fast moving and ambiguous environment, use effective C-level communication skills to manage relationships, develop and execute win-win business plans that help our partners and sales channels thrive.

Owning multiple portions of the partner engagement lifecycle you will drive partner establishment and satisfaction, eero network growth and product availability in our existing and emerging geographies. Earning the trust of our partners and establishing partnerships that lead to enduring relationships.

You'll enlist the support of your peers, eero and Amazon leaders to ensure that strategies scale, and make smart trade-offs (e.g., short-term vs. long-term account needs). You'll identify gaps between teams, processes and plans, and demonstrate good judgment in how and when to escalate.

The ideal candidate will have experience developing relationships across the telecommunications / ISP space, have a background in technology sales / technology consulting and have a proven track record of meeting and exceeding program goals and revenue targets.

What you will be doing:

  • You will be on the front lines developing relationships with eero’s strategic partners. You will exercise good judgment in determining when to manage these relationships on your own and when to pull in support from eero, or Amazon leaders.
  • You will partner with leaders across eero and Amazon to grow the eero business, creating new partnerships and leveraging existing relationships.
  • You will identify new opportunities for eero, work with and manage internal stakeholders and at times lead the development of business cases and advocate for solutions that delight our customers.
  • You will initiate, structure, and close new relationships.
  • You will support and lead as required, the restructure, negotiation, and close of renewals applicable to existing deals.
  • You will ensure favorable terms to drive product margin and cash flow for eero while ensuring sustained customer satisfaction with our partners.
  • You will analyze market data to identify trends and opportunities for eero and execute on business development opportunities.
  • You will work with the broader eero team to identify, strategise, gain support for and help drive eeros continued geographic expansion.
  • You will build close relationships with other business development, sales, and marketing team members across eero and Amazon to drive consistency, a uniform strategy, partnerships with customers and identify opportunities for eero.

Primary Responsibilities:

  • Identify, qualify, and engage with prospective ISP/Telco Partners for eero and Amazon teams.
  • Create and articulate compelling value propositions around our Service Provider programs, identify opportunities and advocate product innovations that will delight our customers.
  • Identify accounts’ complex problems/frictions and work internally with eero and Amazon teams to drive scalable resolutions.
  • Prospect and close business to achieve business unit goals for quantity and quality of customer subscribers recruited.
  • Meet or exceed quarterly revenue targets and operational metrics.
  • Manage numerous opportunities concurrently and strategically.
  • Analyze customer data and make recommendations in order to maximize the potential of the assigned territory and execute successfully on the recommended plan.
  • Understand and utilize CRM tools to track all pertinent account information and sales progress as well as forecast and prioritise to achieve quarterly goals.
  • Prepare and deliver business reviews regarding progress and health for the respective territory.
  • Provide local market segment opportunity analysis, competitive analysis, and sales analysis as needed.
  • Provide inputs into the creation of team goals, and influence partner team goals and priorities.
  • Understand and contribute to cadenced reporting and narratives and present them effectively to eero and Amazon leadership.
  • Streamline and/or eliminate excess processes, hold partner teams accountable for improvement, reduce dependencies and eliminate problems that stifle innovation or cause customer dissatisfaction.
  • Recruit and develop others by mentoring in the organization.

This position is located in Brisbane; Great weather (280 days of perfect sunshine), affordable property prices, some of the best schooling in the world, endless stunning beaches, ranked as the 7th safest city in the world and most importantly, is home to a great group of people. What are you waiting for?


  • 10+ years B2B, product and services sales experience
  • BA/BS degree or equivalent experience
  • Experience in a technical consulting role or substantial experience in a technical sales role
  • Experience developing deep and enduring B2B partnerships.
  • Experience with pipeline management utilising Salesforce.com or similar.
  • Has experience overseeing large or complex relationships that are considered business critical with significant bottom-line impact.
  • Operates with a high degree of autonomy and can handle the ambiguity of a rapidly-evolving workplace.


Amazon offers great benefits including a competitive compensation and stock plan. We also look after our people with benefits including: subsidized private health and life insurance, commuter benefits and even an Amazon discount. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

For up to date news covering diversity and inclusion, sustainability and community engagement, please visit: https://www.aboutamazon.com.au/

Pay comparison
Market average based on all Account Manager jobs in Canberra ACT
Estimated range
$130k - $154k
Market average
Market average
Actual pay is not disclosed by the employer

Job details
Date posted
2 May 2022
Information Technology
Account Manager
$130k ~ $154k
Job mode
Standard/Business Hours
Private business

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